This study explores the community perception and evaluation of Corporate Social Responsibility (CSR) initiatives by oil-producing companies in Bayelsa State, Nigeria, focusing on their socio-economic impact and effectiveness. Despite the region’s significant contribution to national oil revenues, Bayelsa remains underdeveloped, with prevalent poverty and environmental degradation. Using a survey method, data were collected from 400 residents across diverse demographics, analysing trust levels, effectiveness, and community satisfaction with CSR activities.'> This study explores the community perception and evaluation of Corporate Social Responsibility (CSR) initiatives by oil-producing companies in Bayelsa State, Nigeria, focusing on their socio-economic impact and effectiveness. Despite the region’s significant contribution to national oil revenues, Bayelsa remains underdeveloped, with prevalent poverty and environmental degradation. Using a survey method, data were collected from 400 residents across diverse demographics, analysing trust levels, effectiveness, and community satisfaction with CSR activities.'>
Keyword : CSR initiatives, oil-producing companies, oil-producing communities, Bayelsa State
Author(s) : Seiyefa Clifford Wilson; Andrew Asan Ate; Wilfred Oritsesan Olley & Ewomazino Daniel Akpor
Abstract :
This study explores the community perception and evaluation of Corporate Social Responsibility (CSR) initiatives by oil-producing companies in Bayelsa State, Nigeria, focusing on their socio-economic impact and effectiveness. Despite the region’s significant contribution to national oil revenues, Bayelsa remains underdeveloped, with prevalent poverty and environmental degradation. Using a survey method, data were collected from 400 residents across diverse demographics, analysing trust levels, effectiveness, and community satisfaction with CSR activities. The study employed statistical analysis via SPSS to test hypotheses regarding the relationships between CSR initiatives, community relations, and socio-economic development. Findings reveal a critical trust deficit, with 58% of respondents rating trust between oil companies and host communities as "low" or "non-existent." CSR activities were largely perceived as ineffective, with 76% of respondents rating them as "somewhat effective" or "not effective at all." Environmental cleanup (37.5%) and infrastructure development (30%) emerged as the most frequently implemented CSR activities, whereas job creation (11%) was the least prioritized. While addressing visible concerns, these efforts often fail to align with deeper socio-economic needs, such as unemployment and capacity building. The study also found that 67% of respondents reported mixed or negative socio-economic impacts of oil companies’ activities, with environmental degradation and inequitable resource distribution cited as major concerns. Importantly, community involvement in CSR planning correlated positively with satisfaction and perceived effectiveness, highlighting the need for participatory approaches. Hypotheses testing confirmed moderate positive relationships between CSR and socio-economic well-being (r = 0.524) and between community relations initiatives and socio-economic development (r = 0.443). These findings emphasize the importance of transparency, sustainability, and community-driven strategies in fostering impactful CSR. The study concludes that while oil-producing companies have made efforts in CSR, significant gaps persist in addressing community needs and building trust. Recommendations include enhancing community engagement, aligning CSR initiatives with socio-economic priorities, and adopting sustainable development strategies to improve outcomes for host communities.
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